Unrivalled service support from Joloda truly delivers the goods

As part of the latest deal, Joloda Conveyor Services also introduced a dedicated online tool to provide real-time updates of scheduled maintenance and emergency repairs. The system is capable of tracking all jobs through to resolution, while also providing analytical tools that can be used to improve efficiencies and help avoid repeat breakdowns.

To demonstrate its flexible approach, the finalised full-service plan also included special arrangements for the six-week period in the run up to Christmas, involving the servicing of every piece of conveyor equipment and the placement of resident engineers in the largest distribution centres until Christmas Eve, all helping to ensure any breakdowns can be attended to immediately.