The Actiw LoadMatic is a fully-automated loading system for non-modified trucks and containers, for transporting both palletised and non-palletised materials. 

Below you can find out the frequently asked questions about the LoadMatic loading system. 

These are split into three main categories: 

General
Operational
Technical

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general

How does LoadMatic work?

The materials are prepared on the loading plate, then the load is transferred into the trailer or container in a one-shot process. When the load is inside the trailer or container, the Stopper Plate then activates which secures the goods while the plate retracts.

 

References/have these been supplied already?

The first LoadMatic system was supplied over 10 years ago. Since then the system has been used by some of the largest companies around the world to revolutionise their loading process. Additionally, We have installations around the globe which enables us to offer site visits to our clients to see the system in action and hear first-hand experiences of using the system.

 

Do I need to modify the trailers?

No, you do not need to modify a trailer or container to use the LoadMatic system. This is what has made the system a favourite for companies that don't have a dedicated fleet of trailers and use third-party logistics (3PL) companies. 

 

How long does the loading take?

The LoadMatic system can load a trailer or container in less than 7 minutes. However, the time it takes to prepare the load on the loading plate will depend on your individual set-up. During a consultation, our team will be able to support you in finding the best set-up for your individual scenario. 

 

How to align your system with the trailer while loading?

The LoadMatic system utilises a series of sensors to align the system to the trailer or container to ensure a safe, secure and efficient loading process. 

 

We currently do inspections during staging, how can this be automated?

Loading inspection can be automated by utilising a series of sensors built-in to the LoadMatic system to detect things such as product damage.

 

What is the grade of utilisation/fill rate of containers and trailers?

The exact grade of utilisation of a trailer or container will depend upon the factors such as the type of pallet and loading pattern. During a consultation our team will be able to help find the best loading practice for your company.

 

What are the benefits of the LoadMatic system compared to FLT/AGV loading?

The LoadMatic system will reduce the traffic at your loading dock dramatically and increases your operational safety as well as sustainability by reducing energy used in operating Fork Lift Trucks (FLTs) and Automated Guided Vehicles (AGVs). Furthermore, it will load the trailer or container in one shot which is a faster and more efficient method of loading.

 

Is the LoadMatic system safe to use?

Yes, we have systems being used by some of the biggest companies in the world every day to safely load trailers and containers. Our solutions are designed in accordance with the EC/2006/42 regulation for machinery safety and installation will be completed to all applicable local safety standards.

 

How is LoadMatic different from modified trucks/shuttle systems?

The LoadMatic system does not require any modifications to be made to trailers or containers. This is great for companies who do not own their own fleet of dedicated trailers or do not want to modify their trailers. 

 

Do we need to modify our building?

No, there are no civil-works required to install the LoadMatic system.

 

Can LoadMatic do drop-off loads?

Yes, the LoadMatic system can be used for drop-off loads.

 

Does it work in cold storage?

Yes, the LoadMatic system can be used in cold storage operations, as well as outdoors. Additionally, we have vast experience in providing Automated Storage and Retrieval Systems (ASRS) for cold storage operations. For cold storage applications, we add a heating system to ensure the viscosity of the hydraulic oil and to avoid condensation on sensors and the Human Machine Interface (HMI).

 

I have 85 dock doors and cannot implement this system into each one...

The 85 docks are likely a result of a required outbound capacity based on manual loading. As the LoadMatic system is capable of doing 3 loads per hour you can have the same number of trailers and containers loaded with only 28 docks. Reducing space and labour needed by just under a third.

operational

Does the LoadMatic system require an operator?

Yes, during the loading process (around 7 minutes) an operator is required to supervise the process. However, an operator can supervise more than one LoadMatic system at a time. 

 

Can the LoadMatic load non-palletised goods?

The LoadMatic system can load non-palletised goods, additionally it can de-palletise the goods for you.

 

What if the floor of the trailer or container is in bad condition?

Thanks to our in-house Loading Plate technology, the system can still safely load cargo into a trailer or container that is reaching end-of-life.  

 

Can the LoadMatic system be integrated into our existing Warehouse Management System (WMS)?

Yes, thanks to our vast experience in warehouse automation the LoadMatic can be integrated into almost any WMS.

 

Does the LoadMatic system work with products on slip-sheets?

Yes, we have delivered multiple LoadMatic lines for loading non-palletised products on slip-sheets, such as: carton boxes.

 

Is the LoadMatic system able to receive products from Automated Storage Retrieval Systems (ASRS) or Automated Guided Vehicles (AGVs)?

Yes, we can ensure that the connectivity to any existing load staging system is seamless and efficient.

 

Is it possible to send usage data to our Distribution Centre's (DCs) Internet of Things (IOT) Platform?

Yes, raw data from sensors can be collected from LoadMatic’s Programmable Logic Controller (PLC) using standard protocols. Additionally, with our software, you can filter and process the data and present it in an ideal way for tracking your custom Key Performance Indicators (KPIs).

 

Can Barcode, Quick Response (QR) and Radio Frequency Identification (RFID) data be collected from the product labels?

Yes. Barcode, QR and RFID scanners can be included into the LoadMatic system in order to collect the individual product unit IDs, to be used in the shipping manifest. Additionally, this unit tracking helps to prevent shipping and other operational mistakes. The product unit ID can be compared with the pre-received shipping manifest received from your Warehouse Management System (WMS) / Enterprise Resource Planning Software (ERP), and after being loaded, is automatically removed from stock.

 

What happens if there is a no-show truck?

The load-forming process (getting the product on the loading plate) usually takes around 15 minutes, which means that it can be initiated after the truck has been confirmed on site and started the check-in process. Additionally, we offer our modular load buffering solutions, which can store anywhere between 1 and 30 full truck loads to quickly feed the correct units into the LoadMatic system when required. This buffer system in combination with LoadMatic can output up to 100 pallets per hour.

 

Can LoadMatic integrate with other systems?

We are an independent supplier and systems integration company and regularly work with a wide range of suppliers both locally and internationally to be able to provide best-in-class solutions for our clients. We will work with customer-selected or preferred sub-suppliers to effect a solution that best suits the customer’s needs.

 

How to handle product overhang, where the product on the pallet exceeds pallet dimensions?

Product overhang is quite acceptable. In these situations, the product on the pallets' loads will be in contact, not the pallets. The LoadMatic’s low friction and low profile roller bed ensures gentle handling and that the product-to-product contact forces are typically less than compared to forklift loading or gravity lane use.

If there is variable product overhang, this can cause the total width of the load to exceed the door width of the container or trailer. When this happens the profile control system will halt the loading process so that checks and rectification measures can be taken, or the pallets in the row are moved to the ‘reject’ outfeed.

 

Where is the operator located and what do they need to do? 

All the functions of LoadMatic are fully automated, meaning the presence of the operator is required to initiate and monitor the loading process only. 

 

Does the system block cross-traffic inside the loading dock area? 

High-volume automated loading systems require the necessary infeed flow of pallets, which can be over 100 pallets per hour. The LoadMatic System, if placed on an existing dock and utilising the existing dock door, will extend into the warehouse at a similar distance to the vehicle being loaded.

Depending on the existing dock layout, this may create some issues with traditional dock material flows, which tend to be across all the existing docks. However, with the implementation of high-volume, one-shot loading systems, you will free up 3-4 manual docks and their adjacent staging areas so that overall space is reduced for the same outbound volume.

In greenfield cases, we can work with you with the layout design stage, applying the experience gained over hundreds of systems and 25 years in supplying non-modified truck loading systems. This way the system and investment size can also be streamlined to have the most cost-effective solution tailored to your current and future needs.

 

What happens if the pallet hits the side wall of the trailer during loading?

Before pallets are accepted to LoadMatic, the pallet row goes through a profile check station. This checks the outer dimensions of the pallet row (including the possible overhang), to ensure that the pallets can fit through the trailer or container door without issues.

 

Is there a removable Human Machine Interface (HMI) available for the LoadMatic system?

Yes, our software can also be used via a tablet, and it can be viewed on internet browsers.

 

What is a profile check?

The profile check is the automated process of ensuring the materials will fit through the trailer or container door. Should the profile check detect that the row is too wide to fit through the door, an alarm is raised and the operator can inspect and check if the loading can continue, or if the pallet row needs to be sent to the reject conveyor.

 

What is the purpose of the reject conveyor?

If the dimensions of the pallet row are outside the tolerances accepted by the profile control system at the grouping station, the pallets in the row will be diverted to the reject conveyor. After rejecting, the operator can pick up the pallets with a forklift, do any necessary rework (for example, fix excessive leaning of the pallet stack) and then re-enter the goods back to the LoadMatic using the same conveyor.

 

Can total load weight data and automated invoicing be integrated into the loading process?

Yes, these functions are available with the LoadMatic system. This works by the weight of each pallet being received from your ASRS/ERP system, or by integrating a pallet weighing system on the infeed conveyors.

 

What is the required operator skill level on this equipment?

The equipment is simple to operate and usually handled by current employees following some basic training and understanding of the system. Typically our customers re-train their forklift drivers to operate our Automated Trailer Loading Systems (ATLS).

technical

What is the power requirement of the LoadMatic system?

The LoadMatic system will match your local electricity standards, for example: in Europe, the system requires 400V/50Hz, 3phase connection.

 

What are the flooring requirements for the LoadMatic System? 

Depending on the configuration, the LoadMatic is spread over two or three pairs of legs. In the case that the existing floor strength is less than what is required, we are able to modify the feet of the LoadMatic to have larger surface area to distribute the pressure.

 

What are the Building requirements?

The loading door opening is recommended to be a minimum of 3x3 metres. 

 

Does the trailer or container sink during loading? 

If the LoadMatic is designed to only load containers, we implement a supporting pin and clamping device in the front of the LoadMatic. This holds the container on the correct level during the loading process, thus preventing any sinking of the container. For trailer loading, the LoadMatic has an automatic height adjustment feature, which tracks the height movement of the trailer during the loading sequence and adjusts LoadMatic height automatically.

 

How can I collect usage data to send to our Distribution Centre's (DCs) Internet of Things (IOT) platform for equipment Key Performance Indicators (KPI's)?

There are two ways this is normally handled:

With our proprietary Actiw LoadManager software, we can provide a single connection point to your system which acts as the filtering and reporting tool:

Actiw LoadManager has a web UI, which can be used with standard PC’s in the same network. The KPI’s and reports can be tailored according to your needs and how you want to track your operations and performance of the equipment.

Actiw LoadManager can also act as an integration process tool between LoadMatic system and your other systems like your ERP, WMS.

Alternatively, the system can have a direct connection with your DC's IoT platform providing the raw data from the equipment

In both scenarios, the machine data is mined directly from the Programmable Logic Controller (PLC) equipment.

 

Are different Loading patterns possible?

Yes, multiple and different patterns are possible to use. To either maximise trailer or container utilisation or to achieve optimal weight distribution. Furthermore, different pallet sizes can be mixed in the same load.

 

What is the maximum weight of cargo able to be loaded?

The LoadMatic can handle a load of 30,000kg/66,000lbs as standard, however, special designs are also possible for higher loads.

 

How can I maintain and clean the equipment?

Standard documentation for the equipment includes the maintenance and cleaning schedules and instructions as standard to ensure that the equipment operates for the designed lifespan of 25 years. Additionally, we have maintenance and servicing packages available, find out more by visiting our Services section. 

 

How often should the LoadMatic be serviced?

Regular maintenance checks should be completed monthly, which includes checking chain tension and sensor positioning. For the equipment itself, no special maintenance is required apart from changing the plastic plate on the bottom.

 

We have an existing step-dock with levellers. Can it work and what is needed in order to integrate it into the existing dock?

Dock levellers are not needed with the LoadMatic system because of the auto-alignment feature. Depending on the size/length of the leveller, it needs to be checked whether the front legs of the LoadMatic will be on top of the existing leveller. If so, It is possible that the leveller will not be able to withstand the pressure that the legs will create.

Joloda Sales Team

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We have over 60+ years of experience providing cutting-edge technological solutions to the logistics industry and have helped countless companies around the world lighten their load.  


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