Ground support equipment is incredibly important, helping to facilitate operations around the aircraft while it’s on the ground. Below we look at ground support equipment’s purpose, importance and impact on operations.

We will also cover advancements in ground support equipment technology, and maintenance of ground support equipment. As well as some of the problems airports and aircraft cargo equipment companies and ground support teams face. We’ll also look at how some of our own solutions can support your ground handling operations.

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what is ground support equipment

Ground support equipment, or ‘GSE’ as it’s often abbreviated to, refers to all the equipment airport ground crew use to perform services on aircraft between flights. This equipment could be simple machines, such as aircraft maintenance stands, service stairs, aircraft tugs, air cargo handling equipment, de-icing equipment, lavatory and water service equipment and more.

GSE refers to the specialised tools used to support aircraft operations on the ground, including maintenance, refuelling, towing, and baggage and air cargo handling.

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Aircraft ground handling equipment’s main function is to support the aircraft in achieving its mission or purpose. Depending on the equipment, GSE performs different functions, including:

  • Aircraft handling and movement
  • Passenger and cargo handling
  • Maintenance and servicing
  • Ground power and air conditioning
  • Communication and navigation support

We supply ground support equipment that can assist with these processes, such as: Truck Docks, Dolly DocksScissor Lifts, Slave Pallets, Pallet Movers, and Barriers and Walkway Platforms.


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how GSE enhances airport efficiency

Aircraft ground support equipment plays a crucial role in the efficiency of the airport by keeping operations on the ground running smoothly. The aviation and air cargo industries are fast-moving and call for efficiency and reliability. Poorly coordinated services and equipment in poor condition or unreliable can cause major disruptions to services, meaning passengers or air cargo reach their intended destination later than planned.

Ground support equipment enhances airport efficiency by shortening turnaround times. The less time a plane is on the ground, the more flights the airline or carrier can operate and, as a result, it has more opportunities to generate revenue. Efficient handling minimises delays and speeds up turnaround times.


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Safety of upmost important consideration at airports, and reliable ground support equipment enables airports to meet these high standards on the ground. Correct ground support equipment maintenance helps to prevent accidents on the tarmac. It protects the people working on the ground and ensures planes are serviced and in the best conditions to fly.

Good ground service equipment contributes to cost savings. Carriers can lower their operational costs by spending less time on the ground if they can count on the ground support equipment not to let them down. Efficient fuel management enables them to reduce their fuel costs, and effective air cargo and baggage handling allows them to transfer luggage or cargo on time.


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technological advancements in ground service equipment

Of course, the focus on improving efficiency in the aviation and air cargo industry means engineers and other specialists at ground service equipment companies are working constantly to improve equipment and its efficiency and effectiveness.

Electric Ground Service Equipment

As operators focus more on reducing their emissions and impact on the environment, electrical power ground service equipment could disrupt the ground support equipment market by providing a greener alternative to traditional, fuel-powered Ground Support Equipment.

Airlines could benefit from the fuel diversification electric ground service equipment brings with it, as they’re exposed to the high volatility of fuel prices. Aircraft ground support equipment is well suited for electrification and can benefit from idle time. High quality ground support equipment manufacturers will offer sustainable solutions. 

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Cloud-based GSE Management Systems

To improve operational efficiency, ground service equipment operators must measure labour costs, productivity, parts costs and more. Cloud-based ground service management systems have changed how airports are managing their ground service equipment activities.

The systems provide real-time data and predictive analysis to track geos, performance and use of ground support equipment assets from a central location. They can then comply better with airport authority rules and regulations, manage asset lifecycles, reduce workplace accidents and make ground service equipment service operations and management safer.

Autonomous GSE

Autonomous vehicles are nothing new in logistics and, albeit in small quantities, they have reached airport ground services. These units, fitted with sensors and airport GSE systems, can move and operate without human intervention. The software-driven ground support equipment incorporates machine learning, robotics, artificial intelligence (AI) and algorithms, and will prove a major innovation in making operations with ground service equipment safer.

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Augmented reality in GSE maintenance

Some operators are now using augmented reality (AR) to provide better visualisation and guide repair procedures in GSE maintenance. AR-based platforms supply maintenance, repair and operations (MRO) technicians and aircraft mechanics with a 3D view of GSE equipment, which enables them to make better diagnosis and conduct repairs more efficiently.


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selecting ground service equipment

Of course, acquiring the right ground service equipment requires careful consideration. When choosing, you need to bear in mind the aspects below:

Specialisation

What kind of aircraft are you supporting, and what kind of conditions will you be operating in? Don’t repurpose equipment. If it’s not designed for loading and unloading heavy air cargo, for instance, don’t use it for that.

Instead, use dedicated solutions like ours, which are designed especially for working with bulky and heavy air cargo and freight. Repurposing air cargo equipment can damage both the equipment and load, and is extremely dangerous, not to mention inefficient.

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Versatility

Ideally, you want your equipment to cover as many scenarios as possible. Again, don’t use equipment that’s not designed for a specific purpose.

Parts

You want to keep your equipment for as long as it’s safe and operational. Rather than buy a new piece of equipment, you may prefer to buy new parts. To minimise downtime, when buying a piece of equipment, access a supplier who makes parts for the equipment and can provide them quickly if you need them.

Technical Support

Good ground handling support equipment suppliers will provide technical and maintenance services and support, not just sell you equipment and then leave you to deal with whatever problems arise in the implementation of it. You might have some simple questions when you first buy the equipment. You might have more technical questions further down the line. When buying equipment, check the level of support available first.


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Reputable company

When looking for ground support equipment, go to proven ground support equipment suppliers. Experienced and well-established ground handling equipment suppliers or ground handling equipment manufacturers are a sign of quality and reliability. You can count on the equipment to be compliant with safety standards.

Warranty

Good ground safety equipment will come with a warranty. The longer it is, the better, but the length of this guarantee will depend upon the type of equipment.


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ground safety equipment maintenance and safety practices

A good maintenance service is essential and can have several benefits for the airports and the businesses that conduct cargo loading and transportations to, from and around them. A reliable maintenance system helps to make sure that equipment complies with health and safety standards.

It also cuts costs by identifying maintenance issues early and stopping them from becoming more time-consuming, money-consuming ones. Importantly, regular maintenance minimises downtime and keeps equipment running smoothly and efficiently. Below are some tips for Ground Support Equipment maintenance and safety.

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Create a Preventive Maintenance Schedule

A preventive maintenance schedule should consist of daily checks, weekly ones and monthly ones of ground support equipment.

The daily ones should include things such as looking for any apparent damage and testing that controls and lights are operating correctly. Weekly ones will consist of checking fluid levels and revising hydraulic systems, whereas monthly ones will be more extensive and should include any oil changes necessary and the lubrication of any moving components.

It's also important to conduct seasonal maintenance. This should include preparing equipment for colder climates and ensuring that cooling systems are working in hot areas.


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Track maintenance with technology

Maintenance technology can lend you a stellar hand to keep your ground support equipment in the best condition. Maintenance management software can help you establish maintenance schedules, inspect equipment and monitor equipment operation. Telematics uses GPS and sensors to collect real-time information on equipment use and condition. Predictive maintenance, meanwhile, entails analysis to forecast any problems with equipment and schedule maintenance ahead of time.

Implement Clear Procedures and Encourage Clear Communication

Establish clear rules for how teams should communicate. Outline straightforward steps for tasks and procedures. Encourage staff to report any safety concerns so it’s possible to schedule in any maintenance necessary.

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Provide personal protective equipment (PPE)

Give ground staff teams gloves, high-visibility vests, safety glasses and other protective equipment they need to perform their duties. Remember to check the PPE is in good condition.

Train Staff

To maintain equipment correctly, people should be properly qualified and trained. Make sure they’re trained in how to operate the equipment correctly to reduce wear and tear. Set out proper procedures for servicing and inspections. Highlight all the safety protocols staff should adhere to when conducting maintenance.

Stay in Touch With Manufacturers and Vendors

Manufacturers and vendors can offer support with maintenance of ground support equipment. Manufacturers, for instance, provide technical support and have resources you can use to diagnose problems and request technical aid. You may also want to consider a service agreement for regular maintenance and repairs. To minimise downtime, create and maintain an inventory of parts you replace regularly so you can order spares and have them ready to install when you need them.


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proactive strategies to avoid downtime

‘Time is money’ is the old saying, and that’s particularly true when it comes to working with ground service equipment. If equipment is awaiting repair, it’s costing you money, so you want to minimise the time equipment is out of order. Here are some tips:

Carry out Regular Risk Audits

As a ground equipment services company, risk audits help you to identify which pieces of equipment are obsolete or prone to failure. Old machines could require extended downtime. The company that made the equipment might have even closed, which would make it harder to order spare parts. If a machine costs you more time and money to fix than it would to replace it, consider it obsolete and replace it.

A risk audit will also help you determine whether a piece of equipment poses a safety risk to staff. This allows you to lower your maintenance expenses, which are likely to be lower than the costs of any disaster recovery.

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Have a maintenance plan

A maintenance schedule will save your team time and reduce unscheduled maintenance. If you implement predictive ground support equipment maintenance, you can place orders, conduct routine maintenance and update your maintenance schedule in time specially set aside for maintenance. This keeps the operator productive, saves money on overtime compensation and any priority shipping costs as it affects every piece of equipment.

Check the Data

Production tracking systems show you every instance of delay and downtime. To avoid reoccurrence, you need to figure out what caused the disruption, predict when it might happen next, record the cost and set up a preventive maintenance plan from there.

To achieve this, you need data and should have a central hub that records different aspects relating to the downtime. This includes underperforming assets, servicing a machine part and ordering spare parts.

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calculate the expenses

By knowing the true cost of downtime, you can really change the game when it comes to mitigating future issues. To get an accurate assessment of this, measure:

  • employee hours consumed addressing the issue, including overtimes;
  • loss of goods during downtime;
  • spare parts and shipping costs;
  • the opportunity cost of other tasks staff could have been working on.
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challenges and solutions in GSE

Ground handling companies and aviation ground support companies face several different challenges. Below are some of the main ones:

Costs

Ground handling services must cope with the major cost of acquiring ground service equipment and maintaining it. Customers’ needs mean they must buy significant amounts of aviation ground service equipment to meet them. This coupled with the costs of maintaining and servicing equipment regularly makes costs a major challenge.

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safe load distribution

A crucial aspect of aircraft safety in flight is the even distribution of weight. Despite there being lots of loading systems available, the process at airports is still very manual and open to basic flaws such as handwriting reading errors and misunderstanding of verbal instructions. Load restraints, load reconciliation and incorrect weight are common problems.

Safety

Ground service equipment can be dangerous when operated incorrectly. A single incident can have a serious impact on the business and on insurance costs. Ground service operators must train their teams well on how to use airport handling equipment. Accidents can result in injury or even death.


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Environmental regulations

Like many other operators in the aviation industry, ground handling services are under the pressure to comply with environmental regulations. ground service equipment aviation can exert a significant on the environment because a lot of companies are still working with old equipment. Airports are introducing strict regulations for cut CO₂ emissions. If they don’t comply with them, they could face a fine.

Advances in Technology

The aviation industry, including airport Ground Support Equipment companies, are improving technology constantly to boost GSE safety and efficiency. Ground handling service operators must balance the expensive costs of the technology and implementing them with the need to remain competitive. Implementing new technology also carries with it the need to retrain staff and, in some cases, to reorganise processes to accommodate and use the new technologies.


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addressing GSE challenges with our equipment

At Joloda Hydraroll, a specialist in loading systems for logistics, and a GSE manufacturer, we understand the problems airports and their ground service teams face when it comes to transferring cargo to, and from planes. That’s why we have some simple but effective GSE solutions for airports and cargo handlers to help them address some of the challenges and perform air cargo loading and unloading much easier. Some of the aircraft ground equipment for sale we provide are:

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truck docks

Truck Dock Systems are advanced cargo handling solutions that streamline the transfer of goods between trucks, warehouses and vehicles. These systems optimise workflows by reducing manual handling, ensuring precise alignment and improving efficiency in high-demand logistics and air cargo environments.


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dolly docks

Dolly Dock Systems are advanced cargo handling solutions that streamline the transfer of ULDs and pallets between dollies, warehouses and vehicles. These systems optimise workflows by reducing manual handling, ensuring precise alignment, and improving efficiency in high-demand logistics and air cargo environments.


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scissor lifts

Scissor Lifts are versatile, highly functional cargo handling systems designed to lift, align and transfer heavy loads with ease. These systems combine hydraulic scissor lift mechanisms with mobile functionality, making them ideal for operations requiring flexibility and precision.


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slave pallets

Slave Pallets (also known as Mobile Work Stations) are cargo handling platforms that streamline the movement, storage and transport of unit load devices (ULDs) in air cargo and logistics operations. These heavy-duty pallets enable efficient handling of air cargo containers in airport environments using forklifts, reducing the need for complex machinery while improving workflow efficiency.


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pallet mover

The Pallet Mover is an efficient, robust solution for smoothly transferring and moving heavy pallets, unit load devices (ULDs), and other large cargo items around a warehouse. This equipment is engineered for precision and durability, and is a versatile, reliable way to handle and manoeuvre cargo across various environments, from warehouses to logistics hubs.


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barriers & walkway platforms

Ancillary Equipment is equipment designed to enhance workplace safety, improve operational efficiency and protect both personnel and equipment in industrial environments.

These practical, durable and cost-effective systems solve common challenges in high-traffic areas, loading docks and manufacturing facilities. We provide a range of ancillary equipment, including: Protection Barriers, Interface Barriers, Walkway Platforms and Rising Beams.


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Joloda Hydraroll help air cargo operators maximise handling efficiencies

Find out Joloda Hydraroll helped an air cargo operator maximise their cargo handling efficiencies, whilst also improving safety in their new warehouse.

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